Award-winning correspondent, David Faber examines the rapid advance of technology which allows companies to monitor our every move and record our most private personal information. Driving habits are being recorded; employees are monitored; shoppers and diners are observed and analyzed; internet searches are saved and used as evidence in court. It is big business that collects most of the data about us. But increasingly, it is the government that's using it. The documentary takes viewers inside the FBI, the Border Patrol, police departments and schools to see how they are using biometric technologies to establish identity. There is also a rare look inside a little-known division of AOL that works solely with law enforcement requests for information about AOL's members. Faber also examines some of the downsides of the new surveillance society: a man whose cell phone records were stolen by his former employer; a women who lost her job due to mistaken identity; a man who discovered his rental car company was tracking his every move. Big Brother, Big Business takes an enlightening and sometimes disturbing look at how the growth of the information society may be eroding the freedoms many people take for granted.